You can register by clicking on the 'Log In' button from the home page and then on 'Sing Up'. Submit your personal details and you can start playing.
Can I change my password?
You can change your password at any time under the Change Password section of your account. Fill in the details and save changes. The password should be hard to guess and you need to change it periodically. Please also make sure to keep your login details secret.
What do I do if I forget my password
You can reset your password by clicking on the 'Log In' button from the home page and then on 'Forgot Password'. Submit your personal details and you will receive an email with a link to reset your password. If you don't see a password reset email in your inbox, please look in your spam or junk mail folder as it may have been marked as spam by your email provider.
I want to change my avatar?
Login in to your account and then click on your avatar. You can customize your avatar or you can choose between 14 predefined avatars.
I want another account?
It is forbidden to possess multiple accounts. You can only have one account.You must go through the account verification process by enclosing your ID card or passport during registration. Only one profile can be possessed with one verification document.
I haven't received my activation email.
Check to make sure the email address is spelled correctly. If not, verify the address with the correct spelling. Verification emails may be filtered directly into your email program's spam or junk mail folder, check there.
I want to close my account.
If you want to close your account, you must send an email to [email protected]. Write down the reasons for closing the account and the whole process should be done quickly.
Why do I need to verify my identity?
We have to make sure that you are over 18 years old and therefore you can access our gambling site.
Is it safe to upload my personal documents?
We guarantee that your documents are secure once they leave your computer using 'SSL' technology. Thus, you can be sure that your documents cannot be intercepted when submitting via the Internet.
I don't have a scanner to scan my documents - what can I do?
It’s easy, you can use a digital camera, your phone, or a webcam to take a picture of your documents. Just make sure they’re clear!
What will happen to my account if it isn't verified?
Until you get verified you can use play money to check out the platform and gameplay. After you get registered you can make a deposit and receive deposit bonus and get included in the VIP program.
Where can I check my account balance?
Your poker account balance will be shown in the home page below "Cashier".
